Reference

Privacy Policy for your account

Your account details, cookie choices, device signals and UPI, Paytm or PhonePe payment records are covered here so you know what we collect and why.

UPI privacy contextPaytm wallet recordsPhonePe payment dataCookie choices
bookieadda Privacy Policy for your account
CONTACT PATHS

Three ways to reach privacy support

Privacy questions often need account-specific checks, so please contact us from the same email or mobile number linked to your account whenever possible.

In-account help Use the help area after signing in if you want to ask about stored data, cookie choices or recent account changes. We can match your request to the active session without asking for extra proof first.
Privacy email Email us for access, correction or deletion requests when you cannot sign in. Include your registered mobile number, masked email if needed, and the privacy action you want us to check.
Security contact If you think another person accessed your account, contact us quickly so we can secure the login, check recent data activity and explain what privacy steps may apply next.
ACCOUNT CARE

Six controls for your data

We treat privacy as an account process, not a one-time page. Our team keeps data collection tied to clear account needs, separates sensitive payment traces from general support messages, and records privacy…

Data we collect

We collect account identifiers, contact details, login records, device data, payment references and support messages. Each category has a practical purpose, such as account access, payment tracing, fraud prevention or privacy request handling.

Cookie use

Cookies help keep you signed in, remember basic preferences and measure whether pages load correctly. You can manage browser cookies, but turning some off may affect account access or security checks.

Account security

Login attempts, device changes and unusual account actions may trigger extra checks. These signals help us spot misuse while keeping privacy handling tied to your account rather than broad profiling.

Payment privacy

UPI, Paytm, PhonePe and Google Pay references are stored as transaction records, not full wallet access. Payment partners may hold their own logs under their separate privacy terms.

Retention periods

We keep data only for account operation, dispute handling, security checks and legal duties. When a record is no longer needed, we delete it, anonymise it or keep it blocked from routine use.

Change requests

You can ask us to correct inaccurate details or explain why certain data must remain. We may need to verify your identity before making changes that affect account ownership.

Answers about your privacy rights

These answers explain how we handle common privacy requests for India accounts. They cover account data, payment records, cookies, access requests and deletion checks. If your situation depends on local law, account status or payment partner rules, we will explain the specific reason before taking action.

It covers account details, login records, device signals, payment references, cookie data and support messages linked to your account. It also explains how we use these records for access, security, service messages and legal duties.

Yes. Contact us through in-account help or privacy email and tell us that you want access to your data. We may verify your identity before sharing records to prevent another person receiving your details.

We keep transaction references needed to trace payments, resolve disputes and meet record duties. We do not receive full wallet control from UPI, Paytm or PhonePe, and payment partners may keep separate logs.

You can ask us to correct inaccurate account details. For changes affecting ownership, such as mobile number or email updates, we may request proof so the change does not expose your data to someone else.

You can ask for deletion, and we will check what can be removed. Some records may need to stay for payment disputes, security checks, legal duties or account history required by local rules.

Cookies support sign-in, page performance and basic preference storage. You can manage them in your browser. If you block certain cookies, some account checks may take longer or require repeated verification.

Use in-account help for quick identity matching, or email us if you cannot sign in. Share only the details needed to identify your account and describe the privacy action you want us to take.